Privacy Policy — Doctor Soft App

1. Information we may collect

We may collect the following categories of information:

• Personal information you provide: name, email address, phone number, profile information, messages or other content you submit through the app (for example when you create an account, contact support, or fill forms).
• Health & medical data: if you voluntarily enter health-related data (medical history, symptoms, measurements, prescriptions), that information will be treated as sensitive and used only as described in this policy. (If your app does not collect health data, please remove this paragraph.)
• Device & usage data: device model, operating system version, unique identifiers, IP address, crash reports, app usage analytics and performance data.
• Location data: approximate or precise location only if you grant permission. Location is used to provide location-based features. (If your app does not request location, remove this paragraph.)
• Cookies and similar technologies: if a webview or website is used, cookies and local storage may be used to improve the experience.

2. How we use information

We use collected information for the following purposes:

• To provide, maintain, and improve the app and its features.
• To personalize the user experience and send important notices (updates, security alerts, support messages).
• To respond to user inquiries and provide customer support.
• To analyze usage patterns and diagnose technical issues.
• To comply with legal obligations and protect the rights and safety of users and our service.

3. Legal bases for processing (EU / EEA)

If you are located in the European Economic Area, we process personal data only when we have a legal basis, such as:

• Consent — when you give clear permission (e.g., for analytics or marketing).
• Contract — to perform the app features you requested.
• Legal obligation or legitimate interests as permitted by law.

4. Sharing and disclosure

We may share information with:

• Service providers who perform services for us (hosting, analytics, crash reporting, email delivery).
• Google and other app platform providers, as required by their policies and to operate the app.
• Law enforcement or regulators when required by law or to protect rights and safety.

Third-party services used by our app may collect data independently. Examples of commonly used third parties include Firebase, Google Analytics for Firebase, Google Play Services, and advertising networks. Please review those providers' privacy policies for details.

5. Advertising & analytics

We may use third-party advertising and analytics providers to support and improve the app. These providers may collect information about your device and app usage to serve personalized or non-personalized ads and measure campaign performance. You may opt out of interest-based advertising by following device or provider-specific instructions.

6. Data retention

We retain personal data only as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we will delete or anonymize it.

7. Your rights

Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction of processing, objection to processing, and data portability. To exercise these rights, contact us using the contact details below. We will respond according to applicable law.

8. Security

We implement reasonable administrative, technical and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

9. Children's privacy

The app is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly delete the information.

10. International transfers

Data collected may be processed and stored in countries other than your country of residence. We take steps to ensure appropriate safeguards when transferring data internationally.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of this page. Significant changes will be communicated through the app or other means.

12. Contact us

If you have questions, requests, or want to exercise your rights, contact us:

• Developer / Controller: Doctor Soft App
• Email: contact@red-pony-889839.hostingersite.com (replace with your support email)
• Google Play developer page: https://play.google.com/store/apps/developer?id=Doctor+Soft+App